SASE
SecureOps Managed SASE Service
SecureOps delivers a comprehensive Managed Secure Access Service Edge (SASE) solution, integrating advanced security and networking technologies to provide seamless, secure access to applications and data, wherever your users are located. Our SASE service offers 24/7/365 availability, SLA-backed performance, and a commitment to industry best practices, ensuring your network remains agile, secure, & ready to meet the evolving demands of the modern workforce.
24/7/365 Availability & SLA Enforcement
Always-On Support
With SecureOps, your SASE infrastructure benefits from continuous monitoring and support. Our team is available 24/7/365 to ensure that your users have uninterrupted and secure access to critical resources.
Custom SLAs
Our custom Service Level Agreements (SLAs) are tailored to your specific requirements, setting clear benchmarks for response times, uptime, and issue resolution, ensuring accountability and transparency in our service delivery.
Quality Assurance
We rigorously adhere to SLA commitments through our robust quality assurance processes, ensuring that your SASE environment consistently meets high standards of performance and reliability.
ITIL Standards & Integrated Change Management
ITIL-Based Service Delivery
SecureOps follows ITIL best practices, ensuring that our SASE service management processes are efficient, standardized, and continuously improved. This approach aligns with global standards for IT service management, ensuring consistent and effective service.
Integrated Change Management
We collaborate closely with clients to integrate into their existing change management processes, ensuring that any adjustments or updates to the SASE architecture are implemented smoothly and securely. Our change risk assessments help minimize disruptions and maintain compliance with governance standards.
Core Service Elements
Zero Trust Network Access (ZTNA) Implementation
Adaptive Security Model
SecureOps implements ZTNA principles to ensure that all access requests are verified and validated, regardless of user location or network. This “never trust, always verify” approach is key to reducing the attack surface and preventing unauthorized access.
Context-Aware Access
Our ZTNA services leverage user identity, device health, and contextual information to dynamically control access to applications, enabling secure access without compromising user experience.
Secure Web Gateway (SWG) Services
Web Traffic Monitoring & Filtering
SecureOps manages SWG solutions to control and monitor web traffic, blocking access to malicious websites and enforcing acceptable use policies. This ensures users can browse safely, whether on or off the corporate network.
Threat Detection & Prevention
Our SWG services include real-time threat detection, leveraging threat intelligence to identify and mitigate phishing, malware, and other web-based threats.
Long-Term Hardware/Software Lifecycle Management and Recommendations
Lifecycle Management
SecureOps monitors the lifecycle of all components within your SASE environment, ensuring that software is updated and hardware is refreshed as needed to maintain peak performance.
Strategic Upgrades
We provide clients with recommendations for hardware and software upgrades based on emerging technologies and best practices, ensuring that your SASE architecture evolves with your business needs.
24/7 Incidents and Break/Fix Support
Expert Support Anytime
SecureOps’ team of certified engineers is available around the clock to handle incidents, troubleshoot issues, and provide break/fix support, ensuring quick recovery from any service disruptions.
Fast Resolution
Our team’s deep expertise in SASE technologies allows for swift issue diagnosis and resolution, minimizing the impact on your business operations.
Maintenance of All Technical and Architectural Documentation
Detailed Documentation
SecureOps maintains up-to-date documentation for your SASE environment, including configuration details, policy settings, network diagrams, and incident logs.
Audit-Ready Records
This documentation is maintained to support audits, compliance reviews, and strategic planning, providing clients with the transparency they need to ensure their SASE architecture is aligned with regulatory requirements.
Technology Expertise
SecureOps is vendor-neutral, providing the flexibility to work with the best-fit technologies for each client’s specific needs. Our team has deep expertise across leading SASE and related technologies, including:
Zero Trust Network Access (ZTNA)
Expertise in ZTNA implementations using solutions from Palo Alto Networks, Zscaler, and others.
Software-Defined Wide Area Network (SD-WAN)
Proven capabilities in managing SD-WAN solutions from Cisco, Fortinet, VMware, and other top vendors.
Broad Vendor Support
In addition to the specific brands mentioned, our team’s skills extend across a wide range of other SASE solutions, enabling us to tailor our services to meet each client’s unique needs.
The SecureOps Advantage
With SecureOps’ Managed SASE Service, you get a fully integrated solution that blends advanced security capabilities with optimized network performance, all supported by 24/7/365 expert support. Our approach ensures that users can securely access the resources they need, whether on-premises, in the cloud, or at a remote location, without sacrificing performance. Our adherence to ITIL standards, SLA-backed commitments, and flexible service offerings make us the ideal partner for building a secure, scalable, and future-ready SASE environment.
To learn more about how SecureOps can transform your network security through our Managed SASE Services, contact us today. Let us secure your edge, so you can focus on growing your business.